Any book is "worth" whatever somebody's willing to pay for it, but there is usally a well-established market value for any particular issue you might be buying. Please educate yourself on the fair market price for each book before you make an offer on it. While you can typically expect sellers to show some flexibility on price, "low-balling" doesn't usually work.
Note that in order to make sure all offers are serious, we require that each offer be at least 65% of the asking price.
When you win a book, you will receive an instant confirmation via e-mail. However, we usually wait 24 hours before sending you an invoice with payment instructions, so that we can include multiple wins on a single invoice.
Note that in the case of books owned by third-parties, we need time to contact the seller and get your book into our possession so that we can ascertain the grade and send it on to you. This process can of course slow down our ability to give you an invoice with payment instructions. Please be patient. Of course, if you have further questions about your order, don't hesitate to contact us.
Of course, sellers are under no obligation to accept or counter your offers, and may reject offers for any reason. However, in the case of books owned by HGC, there are a few common reasons for offer rejection that you should know about. In some cases, you may see your offer status change from Accepted or Countered to Rejected. See below for why this happens.
Third-party sellers do not have the ability to rescind their acceptance of your offer(s). Only HGC can do this.
The number one reason why we would change a offer from Accepted to Rejected is when, after accepting your offer, we are unable to locate your book in our physical inventory. Usually we will try to provide some more information for you in the book's Comments field, so that you know what happened. As always, if you have further questions about the book, we encourage you to contact us.
If we realize a book is unavailable before accepting your offer, you may see your offer jump directly from Pending to Rejected. Again, the Comments field will sometimes show you more information on why the offer was rejected.
Again, third-party sellers do not have the ability to rescind their counters of your offer(s). Only HGC can do this, either for its own books or on behalf of a third-party seller.
Because we receive such a high volume of offers, we need to enforce a policy of changing counter-offers to offer rejections after seven (7) days with no response to a counter-offer. You are still invited to offer again (higher than your previous offer, of course), at which time we (or the third-party seller) will be able to respond to your new offer.
We want to make sure that all of our members respect the offer making process. Offer retractions are acceptable only under the following.circumstances:
Customers who retract their offers frequently or indiscriminately may have their offer making privileges taken away at the descretion of HGC.